Features

Faxing never looked this beautiful
Features you can’t live without

Some of our prominent fans who can’t live without it

Telstra
Vodafone
Suncorp
Snooze
Flight Centre
Dodo
Coles
Wesfarmers
Current eFax customers

Powered by    eFax

Features designed to make your fax machine extinct.

All your files. All in one place. Forever.

Your filing cabinet is wherever you want it to be

You might be wondering, “What happens to my faxes after I’ve sent or received them electronically? Are they stored somewhere? Could I easily access them months later, if I had to?” Thanks to FaxMate’s Lifetime Storage and Online Retrieval features – both included free with your FaxMate account – you can!

FaxMate safely stores online every fax page you send and receive for the life of your account. From your smartphone, tablet or computer, you can easily retrieve your faxes anytime. Quickly find any faxes by searching specific keywords, tags or date.

So organised, you’d swear it was made just for you

Organize your faxes for storage – making them easier to retrieve even years later.

  • Create customized folders for your faxes – such as by client, or by type of fax
  • Apply “tags,” or keyword categories, to organize your faxes in your eFax Message Centre.
  • Search faxes by date, name, or even keyword tag using the iPhone fax app or Android fax app

Impossibly Agnostic. Improbably Compatible.

Fax from cloud storage

Do you ever need to send a fax while on the go, but find that you don’t have the document stored on your smartphone? No problem! We’ve got you covered – with the ability to Fax from Cloud Storage applications.

eFax is integrated with cloud storage services like Dropbox, iCloud and Google Drive – so you can quickly grab files from the cloud, attach them to your fax, and hit Send.

Attach files to your faxes with these apps and more.

Fax Just About Any Type of File

What if the file you want to fax from your cloud app isn’t a document? What if it’s a photo, or an HTML page? No problem. eFax can fax just about any file type for you, including:

  • MS Office files (such as Word, PowerPoint, Excel)
  • Adobe Files (such as PDF, Photoshop)
  • Images (such as JPEG, TIFF, PNG)
  • Email or web files (such as HTML, Rich Text, Plain Text)
  • And dozens more!

View all of the nearly 200 file formats you can send with eFax

Double down on security

With FaxMate, all your faxes remain confidential and private in your personal email inbox. FaxMate servers have nearly 100% uptime, which assures secure, encrypted delivery of all your important faxes.

Private & Confidential Faxing

With FaxMate, you’ll never have to worry about your important faxes left unsecured on a fax machine or sensitive faxes being auto-printed from a shared fax machine. We’ll send your faxes straight to your personal inbox, where your information will remain private and confidential. With no hardware or software involved, there’s no chance of losing fax pages or leaving the most important page sitting unattended on the fax machine for anyone to find. FaxMate servers have nearly 100% uptime, which assures secure, encrypted delivery of all your important faxes.

Send Encrypted Faxes

When sending faxes using the eFax mobile apps, eFax Messenger software or the eFax web portal, your fax documents are automatically encrypted at SSL 128 bit encryption in transit to ensure your faxes are sent securely. 
Using high-grade SSL (Secure Sockets Layer) means your documents are transmitted encrypted by creating a secure tunnel protected by 128-bit or higher AES encryption. It means the data you want to send is kept secure and safe while being transmitted from your own device (Web, computer or Mobile) to FaxMate’s secure servers.

How it works

After activation, we’ll email you a link to the password-protected eFax Message Center. You’ll log in to your eFax MyAccount and view your faxes there. It’s simple, secure and confidential.
When you receive a fax, eFax will send you a notification email with a URL that takes you to the eFax MyAccount login over a Transport Layer Security (TLS) connection. Log in to MyAccount and you can view your fax. It’s simple, secure, and confidential.

Security backed by hardened infrastructure

The eFax cloud network, the #1 online fax network in the world, consists of secure servers providing the highest levels of protection for your stored faxes, 24/7. These secure data centers are protected by

  • Biometric Access
  • Video Surveillance
  • Badge Required
  • Redundant Storage